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Principles of the refund
◆ Refund for iatrogenic or pathological reasons shall be based on the actual balance.
◆ If you have consumed more than 60% (including 60%), refund will be based on the actual balance
◆ If the consumption is less than 60%, the 10% handling fee of the full membership amount will be deducted
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Methods of the refund
◆ It is refunded in the same way as the payment route when pre-deposited, and it needs to be withdrawn again after one year
For bank card information, the processing will be completed within 15 working days (the holiday will be postponed)
◆ After the membership is cancelled, the member will terminate the membership discount and related benefits
◆ In case of special circumstances during the refund period, the hospital will negotiate with the member to resolve it
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Methods of the membership renewal
◆ Members enjoy lifetime discounts
◆ Member upgrades can use the balance to make up the difference, and the consumption amount cannot be used as an upgrade condition
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Member points system
◆ The total annual consumption of members and families, 1 yuan of consumption has 1 point, the points can be accumulated every year
◆ The bonus point rules are subject to the purchase package rules
◆ Bonus points are exchange from November to December every year
◆ Points can only be exchange on-site by the person, and cannot be transferred to others